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Terms of Use

Effective: March 12th 2025

These Terms of Use apply to your use of Sanction Compass, along with any associated software applications and websites (all together, “Services”). These Terms form an agreement between you and the Service Providers, as identified below. By using the Sanction Compass, you agree to these Terms.

Our Privacy Policy explains how we collect and use personal information and by agreeing to these Terms, you also agree to our Privacy Policy.

Service Providers

Our Services are provided to you by:

  • zehnplus GmbH, a company incorporated in Switzerland with its registered office at
    Baarerstrasse 52, 6300 Zug, Switzerland and company number CHE-114.470.909.

Acceptance of Third-Party Terms

We rely on the following service providers to assist us in delivering our services to you
(collectively, the “Service Providers”):

By accepting these Terms of Use, you acknowledge and agree that you are also subject to the terms, conditions, and policies of the third-party Service Providers. You agree to review and comply with the terms and policies of these third-party services, as referenced above. Your continued use of our services constitutes your acceptance of any updates or changes to these third-party terms. If you do not agree to the terms of these third-party services, you must refrain from using our services.

Registration and access

Minimum Age Requirement. To use our Services, you must be at least 16 years old or meet the minimum age required to consent to use the Services in your country. If you are under 18 years old, you must have permission from a parent or legal guardian to access and use the Services.

Registration. When registering for an account, you are required to provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. Sharing your account or credentials with others is not permitted. If you create an account or use the Services on behalf of another individual or entity, you must have the legal authority to accept these Terms on their behalf.

Using our Services

Permitted Use. Subject to fully complying with these Terms, you may access and use our Services. We prioritise fostering creativity and innovation while ensuring that our Services are used responsibly. You have the flexibility to use our Services as you see fit, provided that you adhere to all applicable laws and policies, guidelines, or any other documentation we provide, including, without limitation, the following rules:

  • Comply with applicable laws: Do not use our services to violate the privacy of others, engage in regulated activities without proper compliance, or promote or participate in illegal activities, such as the exploitation or harm of children, or the development and distribution of illegal substances, goods, or services.
  • Do not use our services to harm yourself or others: Avoid using our services in any way that promotes suicide, self-harm, the development or use of weapons, the destruction of property, or engaging in unauthorised activities that compromise the security of any system or service.
  • Do not repurpose or distribute output from our services to harm others: This includes using our services to defraud, scam, spam, mislead, bully, harass, defame, or discriminate based on protected attributes. Furthermore, you must not sexualise children, promote violence or hatred, or encourage the suffering of others through the output of our services.
  • Respect our safeguards: Do not attempt to bypass any safeguards or safety measures integrated into our services unless authorised by the Service Providers or if the activity is part of legitimate research.

Prohibited Use. You may not use our Services for illegal, harmful, or abusive purposes. Examples of prohibited activities include, but are not limited to:

  • Using our Services in a manner that infringes, misappropriates or violates the rights of others.
  • Modifying, copying, leasing, selling or distributing any part of all of our Services.
  • Attempting or assisting others to reverse engineer, decompile or discover the source code or underlying components of our Services, including our models, algorithms, or systems (except as permitted by applicable law).
  • Automatically or programmatically extracting data or Output (defined below).
  • Misrepresenting Output as human-generated when it is not.
  • Interfering with or disrupting the functionality of our Services, including by circumventing rate limits or restrictions or bypassing any protective measures or safety mitigations we put on our Services.
  • Using Output to develop competing models or products.

Third Party Services. Our Services may include third party software, products, or services, (“Third Party Services”) and some features of our Services, such as the browsing function, may include output from those services (“Third Party Output”). Third Party Services and Third Party Output are subject to their own terms, and we are not responsible for them.

Content

Your Content. You may provide input to the Services (“Input”), and receive output generated by the Services based on that Input (“Output”). Input and Output are collectively referred to as “Content.” You are responsible for the Content you provide, ensuring that it complies with applicable laws and these Terms. You represent and warrant that you hold all necessary rights, licenses, and permissions to provide Input to our Services.

Ownership of Content. As between you and the Service Providers, and to the extent permitted by applicable law, you (a) retain ownership of your Input and (b) may use the Output generated from your Input. The Service Providers hereby assign to you the non-exclusive right to use the Output.

Similarity of Content. Due to the nature of our Services, the Output generated may not be unique. Similar Output may be provided to other users.

Our Use of Content. We may use Content to operate, maintain, improve, and develop our Services, to comply with legal obligations, enforce our terms and policies, and to ensure the security and integrity of our Services.

Accuracy of Output. Artificial intelligence and machine learning are evolving fields of study. While we are committed to improving the accuracy, reliability, and safety of our Services, the probabilistic nature of machine learning may result in Output that does not always accurately reflect real-world information, people, or facts.

As such, by using our Services, you acknowledge and agree that:

  • Output may not always be accurate. You should not rely solely on Output from our Services for factual information or as a substitute for professional, including legal, advice.
  • You are responsible for evaluating the accuracy and appropriateness of Output for your use case, and you should incorporate human and legal review as appropriate before using or sharing Output.
  • Our Services may sometimes generate incomplete or incorrect Output. If Output references any third-party products or services, this does not imply any endorsementor affiliation between the third party and any Service Provider.

Our Intellectual Property Rights

We and our affiliates own all rights, title, and interest in and to the Services, including any associated intellectual property. You may only use our name, logo and branding in accordance with these Terms.

Notifying Users. If your product closely resembles the Service Provider’s product, you must clearly inform your users that your product is independently developed and not affiliated, endorsed, or sponsored by the Service Providers. When doing so, consider how you use the Service Providers’ product names, your product’s description, and any other attributes. It must be clear to your users that your product is distinct from the Service Providers’ offerings.

Usage Terms. The term “Marks” includes any element we use to identify our goods or services, such as names, logos, icons, and design elements. The Service Providers retain ownership of all Marks, and any goodwill generated through your use benefits the Service Providers. You may only use our Marks as permitted under these Terms. Your permission to use our Marks is non-exclusive (we may extend this permission to others) and non-transferable (you cannot assign it to others). We reserve the right to review your use of our Marks and request changes or modifications, if necessary, as well as to revoke your permission to use our Marks at any time, in which case you must immediately cease using them. We may update these Terms, and you must comply with any changes within a reasonable time.

Guidelines for Using Our Marks. If you are authorized to use the Marks, you may only:

  • Use our Marks only in connection with our services.
  • Ensure that any use of our Marks complies with these Terms.
  • Use our Marks exactly as provided, without alteration or modification.
  • Acknowledge that the Marks are the property of the Service Providers.

You may not:

  • Use our Marks in ways not described in these Terms or without explicit written permission from the Service Providers.
  • Misrepresent your relationship with the Service Providers or use the Marks in a misleading manner that suggests endorsement or sponsorship of your products or services (or those of others).
  • Use our Marks in a way that might confuse users into believing your product or service is operated or sponsored by the Service Providers.
  • Display our Marks more prominently than your own brand or those of others.
  • Use our Marks for purposes unrelated to the Service Providers or their services.
  • Use our Marks on any physical merchandise, including promotional items, marketing materials, or swag.
  • Alter or combine our logo with other elements in a way that creates the impression of a new logo.
  • Incorporate Marks into your own trademark, service mark, trade dress, or any similar proprietary design.

Paid Accounts

Paid subscriptions. Some of our Services offer paid subscriptions that provide enhanced features and functionalities (the “Benefits”). The specific Benefits vary between Services and will be clearly explained to you before purchase. You can manage your paid subscription from your Account Settings.

Fees. We charge you based on our current pricing structure, as stated before the purchase. Any exact charges depend on the Service and may include VAT or other applicable taxes, which are your responsibility. Any operational, legal, or other expenses we incur due to your failure to meet your contractual obligations may also be charged to you.

Billing. When you purchase any Services, you are required to provide complete and accurate billing information, including a valid payment method. You can purchase Services using (a) credit, debit, or prepaid cards, or (b) via Stripe. For subscription-based services, your payment method will be automatically charged on each agreed renewal date unless you cancel. You are responsible for all applicable taxes, which we will collect where required by law.

Failed Transactions. If payment cannot be completed, we may downgrade your account or suspend access to the Services until the outstanding balance is paid. In case of a failed transaction due to system errors, if you paid via card, we will instruct our partner bank to refund the amount to the card used in the transaction.

Cooling off period. You are entitled to cancel your purchase and request a refund within 14 days from the date of purchase (the “Cooling Off Period”), without providing any reason. This right applies specifically to individuals acting for purposes outside their trade, business, craft, or profession only. Please note that the right of withdrawal does not apply in the
following cases:

(a) Full or Partial Service provision. If the service has been fully or partially provided to you during the Cooling Off Period, and the execution/activation began with your prior express consent and acknowledgement that, by starting to use the service, you waive your right to cancel and withdraw. This means that once the service has been accessed or used in any way, your right to a refund is forfeited; and

(b) Service Activation. If the execution/activation of the service has begun with your prior express consent and confirmation that you waive the right to withdraw upon confirmation.

To cancel and request a refund if eligible, please contact billing-sanctions@zehnplus.ch.

Cancellation. After the Cooling Off Period, you can cancel your paid subscription at any time
by updating your account settings. Once your subscription is cancelled, you will not be charged further, and you will retain access to the Benefits until the end of the current subscription period. Cancellation will take effect at the end of this period, and no refunds or service credits will be provided for the remaining days unless otherwise stated or required by law. These Terms do not override any mandatory local laws regarding your right to cancel.

Changes. We reserve the right to adjust our pricing from time to time. If we increase the price of your subscription, we will provide at least 30 days’ notice. The new price will take effect on your next renewal, giving you the option to cancel your subscription if you do not agree with the price change.

Termination and Suspension

Your Rights. You may stop using our Services and terminate your relationship with the Service Providers at any time by closing your account and ceasing to use the Services.
Detailed instructions on how to close your account are available
https://billing.ensosolutions.ai/terminations_proccess (opens in a new window).

EEA Consumer Withdrawal Right. If you are a consumer based in the European Economic Area (EEA), you have the right to withdraw from these Terms within 14 days of accepting them. You can do this by contacting Support support-sanction@zehnplus.ch.

The Service Providers’ Rights. We reserve the right to suspend or terminate your access to our Services or delete your account if, after a reasonable and objective evaluation, we determine that:

  • You breached these Terms.
  • We are required to do so by law.
  • Your use of the Services poses a risk or could cause harm to the Service Providers, our users, or anyone else.

We also may terminate your account if it has been inactive for more than a year and you do not have a paid account. If we do, we will provide you with advance notice.

Notice. If we decide to terminate your account, we will make reasonable efforts to inform you in advance so that you can export your data or Content from the Services, except when:

  • We believe that continued access to your account could cause damage to the Service Providers or others.
  • It is legally inappropriate or prohibited to do so.

Appeals. If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting Support.

Discontinuation of Services

We may decide to discontinue our Services at any time. If we do, we will provide you with advance notice and issue a refund for any prepaid, unused Services.

Our Commitments

How We Provide the Services. We are committed to delivering the Services with reasonable skill, care, and professional diligence. However, we do not guarantee that the Services will be offered indefinitely or remain unchanged for any specific time. Our services are provided on an “as is” basis. To the extent permitted by law, we, along with our affiliates and licensors, make no warranties, whether express, implied, statutory, or otherwise, regarding the services and disclaim all warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, satisfactory quality, non-infringement, and quiet enjoyment, as well as any warranties arising from any course of dealing or trade usage. We do not warrant that the services will be uninterrupted, accurate, error-free, or secure, or that any content will not be lost or altered. You acknowledge and agree that any use of outputs from our services is at your sole risk, and you will not rely on the output as a sole source of truth, factual information, or as a substitute for professional advice.

Limitations of Liability. Neither we nor our affiliates, licensors, or suppliers will be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, or data, or other losses, even if we have been advised of the possibility of such damages, provided that we have acted with professional diligence, we are not responsible for any loss or damage caused by us unless:

  • It results from our breach of these Terms, or
  • It was reasonably foreseeable at the time of agreeing to these Terms.

We do not take responsibility for loss or damage caused by events beyond our reasonable control. Additionally, we are not liable for any loss or damage arising from your reliance on the Output of the software without first seeking and obtaining legal or other advice. We do not exclude or limit our liability to you in any way where it would be unlawful for us to do so. You still have the full protections of the laws applicable to you.

Statutory Rights. You have statutory rights that cannot be limited or excluded by any contractual agreement, including these Terms. These Terms are not intended to affect or limit those rights in any way.

Dispute Resolution

Concerns. If we have a potential dispute, we would first like to understand and try to address your concerns before any formal legal action. To share your concerns, you can contact us
through this Support.

Applicable Law, Arbitration and Courts. Your usage of the Services and these Terms of Use are governed by Swiss law, excluding its conflicts of law principles. To the extent that local laws in certain countries (including those in the European Union) require agreements to be governed by the laws of the consumer’s country, the laws of your country of residence will apply and take precedence over this provision, provided that you qualify as a consumer under your local law.

Any dispute, controversy or claim arising out of or relating to your use of the Services or these Terms of Use, or the breach, termination or invalidity thereof, shall be settled by arbitration in accordance with the UNCITRAL Arbitration Rules in force at the time that the dispute arose. The place of arbitration shall be Geneva, Switzerland. The number of arbitrators shall be one.

To the extent that local laws in certain countries (including those in the European Union) allow consumers to bring disputes before their local courts, provided that you qualify as a consumer under your local law, you may bring any dispute related to your use of the Services or these Terms of Use before your local courts.

EEA Consumer Alternative Dispute Resolution. If you reside in the EEA, you can also raise the dispute with an alternative dispute resolution body via the European Commission’s Online Dispute Resolution (ODR) Platform, which you can access at https://ec.europa.eu/consumers/odr.

General Terms

Assignment. You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Services.

Changes to these Terms or our Services. We are continuously working to develop and improve our Services. These Terms or our Services may be updated from time to time due to:

  • Changes in the law or regulatory requirements.
  • Security or safety reasons.
  • Circumstances beyond our reasonable control.
  • Updates in the usual course of developing our Services.
  • Adapting to new technologies.

For changes that materially and adversely impact you, we will provide at least 30 days’ notice via email or an in-product notification. Other changes will be effective as soon as they are posted on our website. If you disagree with any changes, you must stop using our Services.

Delay in enforcing these Terms. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later. Except as provided for in the dispute resolution section above, if any portion of these Terms is found to be invalid or unenforceable, that portion will be enforced to the maximum extent permissible, and it will not affect the enforceability of any other terms.

Trade controls. You must comply with all applicable trade laws, including Sanction and export control laws. Our services may not be used in or for the benefit of, or exported or re-exported to (a) any US, EU, UK, and/or Swiss embargoed country or territory or (b) any individual or entity with whom dealings are prohibited or restricted under applicable trade laws. Our services may not be used for any end use prohibited by applicable trade laws, and your input may not include material or information that requires a government license for release or export.

Entire Agreement. These Terms contain the entire agreement between you and the Service Providers regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and the Service Providers.

Business Use of the Services

Commercial and Business Use. If you use our services for commercial or business purposes, the following terms apply. In the event of a conflict between this Business Use of the Services Addendum and the rest of these Terms, this Addendum shall take precedence.

Limitation of Liability. Neither we nor any of our affiliates or licensors will be liable for any indirect, incidental, special, consequential, or exemplary damages, including damages for loss of profits, goodwill, use, or data, even if we have been advised of the possibility of such damages. Our aggregate liability under these terms will not exceed the greater of the amount you paid for the service that gave rise to the claim during the 12 months before the liability arose or one hundred dollars ($100).

Some countries and states do not allow the disclaimer of certain warranties or the limitation of certain damages, so some or all of the terms above may not apply to you, and you may have additional rights. In that case, these terms only limit our responsibilities to the maximum extent permissible in your country of residence.
Service Providers’ affiliates, suppliers, licensors, and distributors are intended third-party beneficiaries of this addendum.

Indemnity. If you are a business or organization, to the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses (including attorneys’ fees) from third-party claims arising out of or relating to your use of the Services and content or any violation of these terms.